At Solira, we are committed to delivering your orders quickly and securely within the Kingdom of Saudi Arabia.

1. Shipping & Delivery Time

• Orders are processed within 1–2 business days from the date of payment confirmation.

• Shipping is handled by trusted courier companies and usually takes 1–5 business days within Saudi Arabia.

2. Shipping Fees

• Free shipping is available for orders covered by active promotions or special campaigns.

• In all other cases, shipping fees are calculated at checkout and displayed before payment.

3. Delivery Information

• Please ensure that your address is entered correctly and in full.

• Incorrect address or phone number may cause delays or result in the order being returned.

• We are not responsible for delays caused by inaccurate customer information.

4. Important Notes

• If your shipment is delayed after arriving in your city, please contact the courier company directly.

• If the shipment is not received within the courier’s allowed timeframe, it will be returned automatically. The customer will be responsible for re-shipping fees if they wish to have it sent again.

• Shipping address changes can only be made within the first 6 hours after order confirmation.

Contact & Support:

• WhatsApp: +966 537041138

• Email: [email protected]